If you have forgotten your password and/or login details, please contact your service
For service administrators only
If you have forgotten your password and/or login details, please phone our Operations Registrations helpdesk on +44 (0) 345 900 2070.
The helpdesk is available from 9am to 5pm Monday to Friday, except UK Bank Holidays (calls are charged at the national rate).
Minimum system requirements
Online Trade Services is fully compatible with the operating systems and internet browsers listed below. Older versions may work, but we advise you not to use them.
We may not be able to help you if...
Do not disclose your password to anyone.
We recommend that you change your password on a regular basis. You can do this once you have logged in by selecting the 'System Features - Change profile' link.
The data held on the Lloyds Bank System is PRIVATE PROPERTY. Access to the data is only available for authorised users and for authorised purposes. Unauthorised entry is illegal and in contravention of the Computer Misuse Act and/or any other relevant law in the necessary jurisdiction and may incur criminal penalties as well as damages. Please proceed only if you have been authorised to do so.